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Terms of Service

Launch draft. Have counsel review before public production launch.

Marketplace role

BidHandyman helps customers post local service requests and helps independent contractors submit bids. The platform does not perform the work, employ contractors, guarantee job quality, or guarantee that a customer will hire a contractor.

Customer responsibilities

Customers must post accurate job details, lawful photos/video links, budget expectations when available, and safe contact behavior. Customers choose which contractor to message, shortlist, accept, or reject.

Contractor responsibilities

Contractors are responsible for their licensing, insurance, pricing, availability, communication, work quality, taxes, and compliance with local laws. Contractors must not misrepresent experience, reviews, credentials, or portfolio images.

Credits and bid fees

Customers can post for free unless a paid assist feature is selected. Contractors may be charged credits to bid based on job value, category, or platform rules shown before submission. Credit and refund rules are described in the Refund / Credit Policy.

Protected communication

Phone and email details should stay inside the platform until a customer accepts, chooses to share contact details, or the platform enables protected contact. Users may block or report abusive communication.

Content and uploads

Users may upload job photos, portfolio photos, and review content only when they have the right to share it. The platform may remove unsafe, illegal, misleading, spam, or abusive content.

Account enforcement

BidHandyman may suspend accounts, hide reviews, remove jobs, block messages/calls, reverse credits, or restrict access when users abuse the marketplace, spam, attempt fraud, bypass fees, or violate these terms.

No emergency use

BidHandyman is not an emergency service. Users should contact emergency services or licensed emergency contractors when safety, gas, electrical, structural, or urgent health issues are involved.

BidHandyman

Local homeowners post projects for free. Contractors pay only when they choose to bid, keeping the marketplace simple and fair.

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